Where do I find compatible routers, manufacturer contacts & defaults?

FibreStream Updated by FibreStream

Most stand-alone routers are compatible with our service. If your router model is not listed below, it should still operate properly as long as it is a router only and not a modem.

TP-Link

Support portal: https://www.tp-link.com/ca/support/

Phone Support: 1-866-225-8139

Compatible router models: Archer C5400X, AD7200, Archer C5400, Archer C4000, AC3200, AC3150, Archer C3150, Archer C2300, Archer C1900, Archer C9, Archer A10, Archer A9, Touch P5, TGR1900, Archer C8, Archer C7, Archer A6, Archer C5, Archer C2, Archer C60, Archer C59, Archer C1200,  Archer C50, Archer C20, TL-WR940N, TL-WR841N, TL-WR902AC, TL-WRN802N, TL-WR810N, TL-WR941HP

Default router IP address: 192.168.0.1 or 192.168.1.1

Default router username: admin

Default router password: admin

Wireless channel guide: https://www.tp-link.com/us/support/faq/2292/

D-Link Canada

Support portal: http://support.dlink.ca/

Phone Support: 1-800-354-6522

Compatible router models: Covr-3902, DIR-882, DIR-878, DIR-867, DIR-859, DIR-842, DIR-822, DIR-605L, DIR-615, DIR-835, DIR-605L, DIR-601, DIR-880L, DIR-655, DIR-819 DIR-620, DIR-645, DIR-803, DIR-632

Default router IP address: 192.168.0.1

Default router username: admin

Default router password: blank (nothing)

Wireless channel guide: https://eu.dlink.com/uk/en/support/faq/routers/mydlink-routers/dir-810l/how-do-i-change-the-channel-of-my-router

Linksys Canada

Support portal: https://www.linksys.com/ca/support/

Phone Support: 1-800-326-7114

Compatible router models: All router models

Default router IP address: 192.168.1.1

Default router username: admin

Default router password: blank (nothing)

Wireless channel guide: https://www.linksys.com/us/support-article?articleNum=136797

Netgear

Support portal: https://www.netgear.com/support/

Phone Support: 1-888-638-4327

Compatible router models: RAX200, RAX120, RAX80, RAX40, XR700, R9000, R8000P, R8000, XR500, R7960P, R7800, R7450, R7500, R7000P, AC2400, RBR20, AC2100, R7000, R6400, R6300, R6260, R6250, AC1450, R6230, R6220, R6200, R6120, R6100, R6080, R6050, R6020, WNDR4700, WNDR4720, WNDR4500, WNDR4300, WNDR3700, WNDR3400, WNR2500, WNR3500L, WNR2200, WNR2000, JNR3210, WNR202, WNR1000, R8900, R8300, R7900P, R7900, R7300DST, R6900, R6900P, R6700

Default router IP address: 192.168.1.1 or 192.168.0.1

Default router username: admin

Default router password: password

Wireless channel guide: https://kb.netgear.com/25182/Resolving-poor-5GHz-wireless-range-signal-from-my-NETGEAR-router

Asus Canada

Support portal: https://www.asus.com/ca-en/support/

Phone Support: 1-888-678-3688

Compatible router models: GT-AC5300, RT-AC3100, RT-AC68U, RT-AC86U, RT-AC5300, RT-AC55U, RT-AC66R, RT-AC66U B1, RT-AC87U, RT-AC88U, RT-AX88U, RT-N16, RT-N300, RT-N600, RT-N66U, RT-AC3200, AX11000, RT-AC1200, RT-AC1200G, RT-AC1750 B1

Default router IP address: 192.168.1.1

Default router username: admin

Default router password: admin

Wireless channel guide: https://www.asus.com/ca-en/support/FAQ/1011431/

TRENDNet

Support portal: http://www.trendnet.com/support/

Phone Support: 1-866-845-3673

Compatible router models: AC3000, AC2600, TEW-633GR, TEW-731BR, TEW-813DRU, TEW-812DRU, TEW-810DR, TEW-827DRU, TEW-824DRU, TEW-632BRP

Support portal: http://www.trendnet.com/support/

Apple

Phone Support: 1-800-275-2273

Compatible router models: Express, Extreme, Time Capsule (all)

Default router IP address: 192.168.1.1 or 172.16.1.1

Default router username: none (blank)

Default router password: none (blank)

Wireless channel guide: https://support.zen.co.uk/kb/knowledgebase/broadband-how-to-change-the-wireless-channel-on-your-apple-airport-router

Securifi

Support portal: https://www.securifi.com/ca/support 

Phone Support: 1-855-969-7328

Compatible router models: Almond, Almond 2015, Almond 3, Almond 3S

Default router IP address: 10.10.10.254

Default router username: admin

Default router password: admin

Wireless channel guide: https://www.securifi.com/ca/faq

Comtrend

Support portal: https://us.comtrend.com/support/ 

Phone Support: (949) 753-9640

Compatible router models: WR-5882, WR-5887, WR-5930, WR-5931Default router IP address: 192.168.1.1 or 192.168.0.1

Default router username: admin

Default router password: admin

Belkin

Support portal: https://www.belkin.com/us/support/ 

Phone Support: 1-800-223-5546

Compatible router models: All modelsDefault router IP address: 192.168.2.1Default router username: admin, Admin, [blank]Default router password: admin, password, [blank]

Wireless channel guide: https://www.belkin.com/us/support-article?articleNum=10814

Wise Tiger

Support portal: http://www.wise-tiger.com/English/Support/

Compatible router models: WT-RT8501

Default router IP address: 192.168.0.1

Default router username: none (blank)

Default router password: admin

Mikrotik

Support portal: https://mikrotik.com/support 

Phone Support: +371-6-7317700

Compatible router models: All router models

Default router IP address: 192.168.88.1

Default router username: admin

Default router password: none (blank)

Ubiquiti

Support portal: https://help.ubnt.com/hc/en-us 

Phone Support: 408-942-3085

Compatible router models: ER-X, ER-X-SFP, ERLite-3, ERPoe‑5, ER‑8, ERPro-8, ER-8-XG, ER-4, ER-6P

Default router IP address: 192.168.1.1

Default router username: ubnt

Default router password: ubnt

Wavlink

Support portal: https://www.wavlink.com/en_us/about/content_us.html 

Email support: contact@wavlink.com   

Compatible router models: All router models

Default router IP address: 192.168.10.1

Default router username: admin

Default router password: admin

Cudy

Support portal: http://www.cudytech.com/support 

Email support: support@cudytech.com 

Compatible router models: WR1300, WR1200, WR2600, WR1000

Default router IP address: 192.168.10.1

Default router username: admin

Default router password: admin

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