Get Started
How do I activate my FibreStream service and install my router?
What FibreStream Internet speed is right for me?
Is FibreStream Internet secure?
Is FibreStream Wi-Fi available in my amenities?
Is FibreStream good for gaming?
Does FibreStream restrict or throttle Internet traffic?
What hardware do I need for FIBRE5000?
Technical Support
Router Guides
TP-Link
How do I change my wireless name and password (TP-Link)?
How do I change my wireless channel (TP-Link)?
How do I check my router firmware (TP-Link)?
How do I upgrade my router firmware (TP-Link)?
How do I set up custom DNS settings (TP-Link)?
How do I set up port forwarding in my router (TP-Link)?
How do I change my router login password (TP-Link)?
How can I fix a weak encryption error (TP-Link)?
How do I set up parental controls on my router (TP-Link)?
Mercku M6
How do I set-up my new router using the FibreStream app (M6)?
How do I set-up my new router (M6)?
How do I change my wireless name and password (M6)?
How do I change my wireless channel (M6)?
How do I set up custom DNS settings (M6)?
How do I change my encryption type (M6)?
How do I enable Wi-Fi 5 compatibility (M6)?
How do I fix slow wireless Internet?
How can I check the speed of my FibreStream Internet?
Why can't I connect to FibreStream Internet?
Why is my FibreStream wireless Internet slow?
Why is my IPTV service freezing and buffering?
How can I fix a Windows yellow exclamation error?
How do I fix a DNS error?
How can I check if my router or computer is capable of high Internet speeds?
What is an IP address?
What is a VPN?
Why is my FibreStream Internet slow when I'm using a VPN?
What is DNS and how does it work?
What is packet loss?
How can I use the the ping command?
How can I use the traceroute command?
Why isn't my home phone working?
What is the difference between a modem and a router?
Can I use IPv6 with FibreStream?
Does FibreStream assign Canadian IP addresses?
Do I need a wireless range extender?
How do I use my phone features?
General
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- Does FibreStream restrict or throttle Internet traffic?
Does FibreStream restrict or throttle Internet traffic?
Updated by FibreStream
FibreStream does not throttle, shape, or restrict any type of Internet traffic. We believe in providing full speeds all the time with no restrictions.
Throttling bandwidth means an Internet Service Provider (ISP) intentionally slows down Internet service in order to control congestion. It means users’ upload and download rates are limited, with the result that streaming, file-sharing and other applications are impacted.