How do I fix slow wireless Internet?

FibreStream Updated by FibreStream

Basic troubleshooting

Here are a few simple things you can try:

Power cycle your router

  1. Unplug the power cable from the back of your wireless router and wait 5 seconds.
  2. Plug the power cable back into your router after 5 seconds. The router will take a few minutes to reboot.
  3. Once the router has been rebooted, your devices should automatically rejoin your wireless networks.
Power cycling your router will re-initialize wireless settings and force your router to evaluate wireless channels based on potential interference. This can help resolve slow wireless speeds and buffering issues.

Change your wireless signal/band

If you are experiencing slow wireless Internet, it may be because of the wireless signal.

If you are connected to the 2.4Ghz signal and are using a dual-band router, you should switch your capable devices over to the 5.0Ghz signal to improve your wireless speed performance.

The 5.0 signal is designed for newer devices and higher speeds and is less susceptible to interference, but has decreased range. The 5.0 signal is recommended for most newer devices. It is less prone to interference and can attain higher speeds.

The 2.4 signal is usable by all Wi-Fi devices. It has increased range but achieves lower speeds. The 2.4 signal is prone to wireless interference and is more likely to be affected by other electronics, neighbouring routers and/or physical barriers.

The 5.0 signal wireless name usually ends with '5G'. For more information on dual-band routers, signals and slow wireless internet, visit our dedicated page here.

Adjust router wireless channels

You can improve wireless speeds by changing the channels on your router. If you are using a router purchased from FibreStream, please see our dedicated guide here.

If you are using your own router, you can contact your router manufacturer directly for additional guidance. Please see our manufacturer contact list here.

Find the best wireless channel

To find the best wireless channel, you can use a WiFi analyzer application to scan surrounding networks and display the best wireless options.

Microsoft/Windows:

https://www.microsoft.com/en-ca/p/wifi-analyzer/9nblggh33n0n?activetab=pivot:overviewtab

Android: 

https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en_CA&gl=US

IOS/Mac:

https://osxdaily.com/2012/07/31/wi-fi-scanner-mac-os-x-mountain-lion/

Was this article helpful?

How can I check the speed of my FibreStream Internet?

Contact