How can we help?

How do I activate my FibreStream service and install my router?

What FibreStream Internet speed is right for me?

Is FibreStream Internet secure?

Is FibreStream Wi-Fi available in my amenities?

Is FibreStream good for gaming?

Does FibreStream restrict or throttle Internet traffic?

What hardware do I need for FIBRE5000?

How do I fix slow wireless Internet?

How can I check the speed of my FibreStream Internet?

Why can't I connect to FibreStream Internet?

Why is my FibreStream wireless Internet slow?

Why is my IPTV service freezing and buffering?

How can I fix a Windows yellow exclamation error?

How do I fix a DNS error?

How can I check if my router or computer is capable of high Internet speeds?

What is an IP address?

What is a VPN?

Why is my FibreStream Internet slow when I'm using a VPN?

What is DNS and how does it work?

What is packet loss?

How can I use the the ping command?

How can I use the traceroute command?

Why isn't my home phone working?

What is the difference between a modem and a router?

Can I use IPv6 with FibreStream?

Does FibreStream assign Canadian IP addresses?

Do I need a wireless range extender?

How do I use my phone features?

Where do I find compatible routers, manufacturer contacts & defaults?

What is fibre Internet?

What is Wi-Fi 6?

Which browser should I use?

9-8-8 and Suicide Prevention

What do I do if I have a complaint?

Is FibreStream a ULC certified phone provider?

How do I watch television with FibreStream?